How to Get Customer ID in Corporation Bank

Corporation Bank is one of the pan-India banks with its headquarters. It is also a public sector undertaking and along with Andhra Bank, was merged into the Union Bank of India with effect from 1st April 2020. However, before the merger, the Corporation Bank was reported as one of the best banking institutions for Micro, small and medium enterprises (MSME) with a total business of about 3 lakh crores. However, after the merger with the Union Bank of India, the amalgamated organization has become one of the foremost banking institutions in India.

Different Ways to Get Corporation Bank customer ID

The customer identification file is a detailed file pertaining and unique to each customer that stores all the relevant details about the customer’s financial history. It also stores personal details. Every file is allotted a unique number which is also known as customer ID. Continue reading this article to find ways to check your Corporation Bank Customer ID that is allotted to your customer identification file.

1. Passbook/Cheque Book

The easiest way to find your Customer ID at the Corporation Bank is to check the first page of your bank issues passbook or chequebook. Under the heading or next to the heading of the customer ID, you will find the number. However, please note that the customer ID is not the same as the account number. This is because, as a customer of the bank, you might hold 3 accounts at the bank with three different account numbers, but your customer ID will be the same for all three accounts.

2. By Calling Helpline Number

In case you have lost your passbooks or chequebook or unable to access them, you can access your customer ID by calling on the helpline number as well. The helpline number is as follows- 18602581212.

While using this method, please ensure that you call the number from the mobile phone number registered with your bank account number.

Get Customer ID in Corporation Bank

Also, keep your other documents like Aadhar card and PAN card handy while calling on the helpline as the helpline operator might ask you for these details before giving you your helpline number.

3. Corp E-passbook Mobile Application

Corporation Bank users can carry their passbooks on their smartphones now. Corporation Bank has also made its passbook feature available on an app. The application, namely Corp E-passbook, can be downloaded from the App Store on IOS platforms and the Play store on android platforms.

To retrieve your customer ID, follow these steps:

  • Download the ‘Corp E-passbook‘ app.
  • Open the app and tap on the ‘send SMS’ button. Make sure that the SMS is sent from the number which is registered with the bank.
  • You will receive an OTP from the bank. The OTP will be fed automatically to the app in Android phones. IOS users will need to feed the number to the app on their phones manually.
  • One the OTP is punched in, the app shall prompt for the creation of a 6 digit M-pin that will act as a password.
  • Log in with the M-pin and the customer ID will be displayed on the screen for your use.
Services Contact details
Helpline number 18602581212
Email [email protected]
Head office Corporate Office
Mangaladevi Temple Road
MANGALORE – 575 001
Karnataka, India


Corporation Bank has become one of the premier players in the banking sector after its merger with the Union Bank of India. In this article, we’ve mentioned the various ways to access your unique customer Identity number that has been allotted to your customer identification file by the bank. If after exhausting all the above processes, you aren’t able to access your Corporation Bank Customer ID, we recommend that you visit your issuing bank branch to sort out the issue.


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